What is SYMLOG?
SYMLOG is a "SYstem for
the Multiple
Level Observation of
Groups".
The system was initially developed through forty-five years of
research in the Department of Psychology and Social Relations at Harvard University.
One purpose for the in-depth studies was to better understand effective
leadership, group dynamics, and superior team performance. The results
of the investigation include a comprehensive theory of social interaction; a highly
refined measurement system; and a set of precise tools for analyzing and improving
effectiveness for people who live and work in groups of all sizes. The system is
currently in use worldwide. In further detail:
SYMLOG is a highly refined and compact set of survey
instruments …
The instruments contain 26 descriptive items which probe and assess key factors
known to directly influence effectiveness. One form of the instrument (Individual
and Organizational Values) probes current and optimal values
while another form (Interpersonal Behaviors) identifies current
and most effective behaviors for the specific situation. All assessment
and custom feedback is tied to a research base made up of over 1,000,000 profiles
acquired in 17 languages in over sixty countries.
SYMLOG is a method for repeated measures and ongoing
feedback for continuous improvement …
Once a baseline has been established, the system can be used over and over to assess
changes and highlight improvements. Repeated measures and feedback help to guide
and sustain development efforts. When SYMLOG is applied properly, increasing effectiveness
becomes the goal. Improvement becomes the standard. Higher performance is the outcome.
SYMLOG is a powerful theory and set of professional
methods for improving performance …
The theory and methods have been subject to many years of careful research and various
applications inside demanding corporations such as Microsoft, Toyota, IBM, Citibank,
and Mercedes Benz in places as diverse as Japan, South Africa, Iran, Brunei, and
Argentina. Over fifty universities have contributed to SYMLOG's exceptional results
for improving leadership, teamwork, and organizational effectiveness.