This is a case study of a manager, Joe, and his team. Joe feels misunderstood in his good intentions, and suspects that others on the team are equally dissatisfied. Like many managers, Joe has a feeling things are not going well in his group, is not sure what might be undermining his situation, and doesn’t quite know what to do about it. Using characters that will seem all too familiar, the narrative asks and then answers twenty strategic questions that relate directly to the problems the team is having.

The members represent personalities found in almost all groups, who exhibit typical value conflicts that teams need to address. Through the use of questions and answers, by enumerating the problems the group is having, and offering potential solutions, this booklet showcases how SYMLOG can be utilized to expose the dynamics of the group. Concrete suggestions as to what steps can be taken to begin addressing the issues are given. The narrative is useful both to those wanting to explore the field diagram and its meaning more in depth, as well as to individuals preparing to receive reports generated from making a set of SYMLOG ratings.

The reader will come away with a better understanding of personality and interpersonal behavior, how social interaction can impact team dynamics, and ways to deal with common problems of acute conflict and chronic polarization in teams. The section on the importance of group discussion is one we can all do well to heed.

"Inside Joe's Group" is available in the following languages:

• American English
• Brazilian Portuguese
• Dutch
• French
• German
• Italian
• Polish
• Spanish
• Swedish

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