Members discover how their organizational culture, policies, procedures, and reward systems contribute to, or interfere with, their organization's overall health, productivity, and long-term viability. They determine changes needed to increase individual commitment, blend management needs with effective group performance, and focus corporate action on continuous improvement toward customer satisfaction.
Members of an organization, or a management group, analyze the values shown in their organizational culture and plan changes to reward systems and the structure of work in order to enhance teamwork and organizational productivity.
Members of two or more groups analyze the values shown in their interactions under varied conditions and plan changes to enhance inter-group productivity and effectiveness.
This workshop is appropriate to use with groups and organizations that wish to assess the quality of their interaction with their customer/s, gather insight into the perceived needs and expectations of that customer base, and examine how the group or organization attempts to meet those customer/client needs.
This workshop is appropriate when an organization as a whole, or in part, wishes to look at issues associated with organizational culture in order to assess the current culture and determine where changes need to be made in order to be more effective in the future. Information obtained from this survey is also appropriate in establishing an organizational context around which individuals, teams, and departments can focus their change efforts.
The survey results are intended for examination and discussion with respondents in a meeting or workshop setting. The data can be used alone, or in conjunction with a strategic planning meeting, ranging from several hours to several days.
CUR, FUT, REW, CXP (standard program)
CUR, FUT, REW
CUR, FUT
CUR, FUT, CTM, FTM
In general, what kinds of values are currently shown in the culture of your organization?
In general, what kinds of values do you tend to reject, either in yourself or in others?
In general, what kinds of values are members of your organization actually rewarded for showing in behavior now?
In general, what kinds of values do you expect your significant clients or customers would rate your organization as showing toward them?
In general, what kinds of values does your team currently show in behavior?
In general, what kinds of values need to be shown by your team in the future in order to be most effective?
Here are some testimonials of some professionals that have tried SYMLOG
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There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour, or randomised words which don’t look even slightly believable.
There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour, or randomised words which don’t look even slightly believable.
This workshop is appropriate when two or more groups within an organization want to examine their interactions and plan changes to enhance their teamwork effectiveness and inter-group productivity. The focus of the workshop is on the current level of interaction, and what is needed in the future in order for the groups to work more effectively together. Target groups might include functional areas with joint responsibilities, groups working on issues of diversity and integration, different levels of management that need better communication and collaboration, and the like.
The survey results are intended for examination and discussion by members of the groups meeting together in a session ranging from four (4) hours to one day. Action planning or other issues can be raised and integrated into the session as appropriate.
In general, what kinds of values are currently shown in the interaction between your groups?
In general, what kinds of values need to be shown in the interaction between your groups in the future in order to be most effective?
In general, what kinds of values do members of your groups show when your interaction is least productive?
In general, what kinds of values would be ideal for you to show in order for the interaction between your groups to be most effective?
This workshop is appropriate to use with groups and organizations that wish to assess the quality of their interaction with their customer/s, gather insight into the perceived needs and expectations of that customer base, and examine how the group or organization attempts to meet those customer/client needs. The focus of the workshop is on the current level of interaction, and what is needed in the future for the interaction to be more effective. Target groups might include functional areas with joint responsibilities, groups working on issues of diversity and integration, different levels of management that need better communication and collaboration, and the like.
The survey results are intended for examination and discussion with members of the groups meeting together in a session ranging from four (4) hours to one day. Action planning or other issues as appropriate could be raised and integrated into the session.
Please Note: The Customer Relations survey is currently only available in American English.
CCR, FCR, CXP (standard program)
CRC, FRC (standard program)
In general, what kinds of values does your group currently show toward customers?
In general, what kinds of values do you expect your significant clients or customers would rate your organization as showing toward them?
In general, what kinds of values need to be shown by your group towards customers in the future in order to be most effective?
In general, what kinds of values are currently shown towards you as a customer of this group?
In general, what kinds of values need to be shown by this group towards you as a customer in the future in order for this group to be most effective?