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The "Multiple Levels" contained in the SYMLOG acronym
(A SYstem for the Multiple Level
Observation of Groups) is one of its greatest strengths.
Much like a microscope (which can focus at different levels of
magnification), SYMLOG allows the user to shift focus regarding
different "levels" of interest. For example,
it applies to observed behavior (verbal and non-verbal levels)
and values shown (or desired by) individuals, groups, organizations,
and societies. Hence, SYMLOG is unique in that it provides one
instrument which can focus only on one specific "level"
of interest, or if required, simultaneously focus on several "
levels" of interest. But, why is this important?
Consider, for example, leadership training. Almost all leadership
training programs focus on the individual leader
and try to improve the individual to be more effective.
However, it is very clear that this individual leader is working in
a context of a real group of other people. The dynamics of this real
group and the relationships among the members has a profound influence
on the behavior and effectiveness of the leader. SYMLOG allows for a
simultaneous analysis of the group situation which can help guide the
individual leadership development. But even this is not fully satisfactory.
Every group is situated in a context of other groups which make up
an organization which is part of a broader society.
The norms and culture of the organization dramatically influences
group behavior which also influences individual behavior.
In other words, and in this example, leadership occurs in the context of:
(level 1) the individual who works in (level 2) a group which is part of
(level 3) an organization with its own component parts, which is embedded
in (level 4) a larger society. Each of these four "levels"
is part of an interdependent "system" of relationships which
influences, in this case, leadership development. Unlike any other
instrument available worldwide, SYMLOG makes it possible to assess
these "multiple levels" and guide development activities
with a "picture" of the whole system at one time.
When used appropriately, this information is invaluable for improving
individual, group, and organizational effectiveness.
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