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Overview of FIRO-B
Will Schutz presented FIRO theory, and the classic measuring instrument
FIRO-B (now Element B), to social psychology in 1958.
FIRO describes interpersonal behavior in terms of three primary dimensions:
These dimensions are fundamental to all human social organisms,
whether an infant in the early stages of child development,
small groups, or organizations.
FIRO-B measures these three dimensions from two perspectives:
The optimum fit between two people (two social organisms, e.g., 1 and 2)
would require six matches:
Of interest to organizational consultants is FIRO's contribution to understanding human behavior. Some combinations of the three primary needs produce compatibility and others incompatibility. Groups characterized by high compatibility among members' preferences are likely to be more content, productive, and efficient. Underlying FIRO is the assumption that preferences, as well as behavior, can be changed (at will). Thus FIRO is not a theory of inherent, immutable personality traits. Rather, it provides material for development efforts.
How FIRO Relates to SYMLOG Field Theory
Like SYMLOG assessments, FIRO is based on the assumption that there
is a universe of behaviors that are neither irrefutably good nor
irrefutably bad. SYMLOG also takes into account the
situation. FIRO disregards this and says that it measures "personal
preference." The focus is "key relationships," although
such key relationships could indeed part of a given situation.
FIRO-B measures an individual's self-report of comfort level with
degrees of expression of the three interpersonal dimensions. This
assessment of "preferred" behavior should probably be
distinguished from the SYMLOG concepts of Wish and Ideal, both of
which are idealized images and do not measure the "comfort"
level (or judgment about satisficing) that FIRO does. Because
SYMLOG can be used to collect data from others (peers, clients, subordinates)
about a wide variety of psycho-social phenomena, it is more complex
and robust than FIRO.
The primary characterizations of the three FIRO needs, as described
by Shutz, may be coded using SYMLOG, as illustrated in the following table.
Shutz describes a resolution, or optimum balance, for each need and the
two extremes of the continuum as well.
Openness seems to address the content of communication, rather
than the dynamics of communication. Openness may be considered an
expression of content about personal life that has little to do with the task,
and thus it is suggested that behavior about
personal content is likely associated with the B part of the space.
What FIRO emphasizes, which SYMLOG does not, is a unilinear theory of
development (group process). There is a specific sequence to the
addressing of needs in positive relationship building:
Inclusion should come first, before issues related to Control and
Affection can be successfully addressed. Control issues must
be resolved before those of Affection.
Group process, as represented by SYMLOG is not unilinear, but
resembles a dialectic, as polarizations give way to new unifications,
which in turn produce new polarizations. These may occur at different
social levels and with secondary as well as primary value conflicts
as their foci. Although the classic SYMLOG polarization is the PF-NB
polarization, and secondary to this is the NF-PB polarization,
the field is subject to pushes and pulls from all directions.
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Plot in SYMLOG Space of FIRO-B
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Musselwhite, E. (1982). FIRO B. Palo Alto, CA: Consulting Psychologists Press.
Schutz, W. (1958). FIRO: A three-dimensional theory of interpersonal behavior. New York: Holt, Rinehart & Winston.
Schutz, W. (1966). The interpersonal underworld (FIRO) [originally published 1958]
Schutz, W. (1988). Profound simplicity. Muir Beach, CA: Will Schutz Associates.
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